Supportnet / Forum / Windows95
kernel32 und apitrap.dll
Frage
Kann mir jemand helfen??
Andauernd stürzt mir der Rechner mit einer Fehlermeldung der o.g. beiden Dateien ab.
Ich wäre für jede Hilfe dankbar
Antwort 1 von Mark Lankers
Hier dazu der Eintrag aus der Knowledge Base...
Err Msg: Invalid Page Fault in Module Apitrap.dll
The information in this article applies to:
Microsoft Internet Explorer version 5 for Windows 98
Microsoft Internet Explorer version 5 for Windows 95
Microsoft Internet Explorer version 5 for Windows NT 4.0
--------------------------------------------------------------------------------
SYMPTOMS
When you start your computer or when you start Internet Explorer, you may receive one of the following error messages:
Explorer caused an invalid page fault in module Apitrap.dll
Iexplore caused an invalid page fault in module Apitrap.dll
Explorer caused an invalid page fault in module Kernel32.dll
Iexplore caused an invalid page fault in module Kernel32.dll
You may then view a blank desktop.
CAUSE
This issue can occur due to an incompatibility between Internet Explorer 5 and the Apitrap.dll file that is installed by Symantec,s Norton Cleansweep version 4 program.
RESOLUTION
To resolve this issue, contact Symantec to inquire about the availability of a fix for this issue.
An updated Apitrap.dll file that corrects this issue with Internet Explorer 5 is available from the following Symantec Web site:
http://www.symantec.com/techsupp/ftp/cleansweep/cleansweep_v4.html
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
MORE INFORMATION
For information about how to contact Symantec, query in the Microsoft Knowledge Base for one of the following articles:
ARTICLE-ID: Q65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K
ARTICLE-ID: Q60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P
ARTICLE-ID: Q60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product,s performance or reliability.
Additional query words:
Keywords : kb3rdparty kberrmsg msiew95 msient msiew98
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb
Err Msg: Invalid Page Fault in Module Apitrap.dll
The information in this article applies to:
Microsoft Internet Explorer version 5 for Windows 98
Microsoft Internet Explorer version 5 for Windows 95
Microsoft Internet Explorer version 5 for Windows NT 4.0
--------------------------------------------------------------------------------
SYMPTOMS
When you start your computer or when you start Internet Explorer, you may receive one of the following error messages:
Explorer caused an invalid page fault in module Apitrap.dll
Iexplore caused an invalid page fault in module Apitrap.dll
Explorer caused an invalid page fault in module Kernel32.dll
Iexplore caused an invalid page fault in module Kernel32.dll
You may then view a blank desktop.
CAUSE
This issue can occur due to an incompatibility between Internet Explorer 5 and the Apitrap.dll file that is installed by Symantec,s Norton Cleansweep version 4 program.
RESOLUTION
To resolve this issue, contact Symantec to inquire about the availability of a fix for this issue.
An updated Apitrap.dll file that corrects this issue with Internet Explorer 5 is available from the following Symantec Web site:
http://www.symantec.com/techsupp/ftp/cleansweep/cleansweep_v4.html
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
MORE INFORMATION
For information about how to contact Symantec, query in the Microsoft Knowledge Base for one of the following articles:
ARTICLE-ID: Q65416
TITLE : Hardware and Software Third-Party Vendor Contact List, A-K
ARTICLE-ID: Q60781
TITLE : Hardware and Software Third-Party Vendor Contact List, L-P
ARTICLE-ID: Q60782
TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product,s performance or reliability.
Additional query words:
Keywords : kb3rdparty kberrmsg msiew95 msient msiew98
Version : WINDOWS:5
Platform : WINDOWS
Issue type : kbprb